Car Shipping Pick up Times, Waiting for the driver

When you schedule your vehicle shipment, a truck driver will be assigned the load by your carrier or broker. He or his dispatcher are asked by the broker to give you a call so that they can schedule a 1-2 hour window to meet you and load your car. On occassion; Hours, perhaps a day elapses without hearing from the driver. NO FAULT TO THE DRIVER, your car is usually 1 of 8 on his total haul. This represents seven other customers that he is also trying to cooridinate with. If 1 or more people don't answer their phones, the driver has no choice but to wait on them. Of course, this throws his schedule off. Out of courtesy to the customer, he wants to wait to set a time that he knows he will not change. Communication with your broker is key. A good one will make sure that your are in the loop.